Support

Watch Repair
Request

Complete the form below and we will contact you with next steps. All repairs are handled through the Vaucanson Service Center in Columbia, Maryland.

Your Information

Full Name *

Email Address *

Phone Number

Original Purchase Date *

Street Address *

City *

State

Zip Code *

Watch Information

Watch Model *

Repair Type *

Service Requested

Select Service *

Movement battery replacement $25

Illumination battery replacement $25

Dual battery replacement (both) $35

Crystal replacement $35

Silicone strap replacement $30

Tang buckle replacement $30

Warranty repair (shipping only) $15

Problem Description

Describe the Issue *

Payment Method

Select Payment Method *

Visa

Mastercard

Amex

Discover

Check / Money Order

Credit Card Information

Only required if paying by credit card.

Card Number (US only)

Expiration Date

CVV / Security Code

Amount Paid

By submitting this form you confirm that you have read and agree to the repair terms. You are responsible for insuring your shipment to the service center. OMG Watch Co and the Vaucanson Service Center are not responsible for items lost in transit. Do not send the watch in its original gift box — it will not be returned. Unauthorized repair voids the warranty.

Submit Repair Request

Mail Your Watch To

Vaucanson Service Center — Attn: Repairs
5305 Village Center Drive, Suite 234
Columbia, Maryland 21044

Watch RepairRequest

Watch Repair
Request