Frequently Asked
Questions

Every OMG Watch Co timepiece features a patented UV-LED illumination system that gives the watch three completely different appearances — in daylight, under UV-LED illumination, and in the afterglow once the light deactivates. With the press of a button, time will never look the same. Each watch is also officially licensed by its fraternity, Swiss-made, and built to last.

Each timepiece is powered by a Swiss-made five (5) jewel, gold plated quartz movement with three hands. It is accurate, reliable, and built for a 1,825-day power reserve — that's five full years of continuous timekeeping without a battery replacement.

The watch features hardened mineral crystal — not sapphire. This is intentional. Sapphire crystal allows approximately 99% of UV rays to reach the dial, creating heat and degradation. Our mineral crystal is coated with eighteen (18) layers of proprietary aerospace UV-blocking technology that prevents up to 96% of the sun's UV rays from penetrating the crystal, protecting the dial and extending the life of the illumination system.

Yes — the watch is water resistant to 10ATM (100 meters / 330 feet), suitable for boating, sailing, lap swimming, and shallow snorkeling. It is not a diver's watch and should not be used for scuba diving.

Yes. Every OMG Watch Co timepiece is officially licensed through the fraternity's licensing body. Each watch is authentic, approved, and built to represent your chapter with pride. The chapter crest and identity appear on the dial, caseback, and strap — all with full fraternal authorization.

Press the pusher button on the side of the watch to activate the illumination system. The UV-LED illuminates the dial for four (4) seconds, then automatically deactivates. After deactivation, a phosphor afterglow remains on the dial. To illuminate again, release and press the button once more. The result is three distinctly different visual appearances — daylight, illumination, and afterglow.

The illumination battery is preprogrammed for over 11,000 pushes in 4-second intervals. At 10 activations per day, the battery lasts an estimated 1,125 days — over three years of daily use without a battery replacement.

Yes — the eighteen-layer coated crystal blocks 99% of UV-LED emissions from exiting the watch while allowing 97% of visible illumination through. The watch is completely safe for normal use. Do not remove the UV device from the watchcase or direct it into unprotected eyes.

The watch contains two separate batteries. The quartz movement battery has an estimated 60-month life (5 years). The illumination battery is preprogrammed for over 11,000 pushes — at 10 activations per day, approximately 1,125 days. At 5 pushes per day, approximately 6 years.

We strongly recommend sending your timepiece to the authorized Vaucanson Repair Center for battery replacement. Unauthorized repair will void your warranty.

Rinse the stainless steel case and silicone strap with water as needed — no abrasive soaps or chemicals on the crystal. Dry with a soft microfiber cloth. Avoid dropping the watch on hard surfaces and keep it away from extreme heat such as a car dashboard in direct sunlight.

The strap features quick-release pins. Simply pull the small knob on the strap pin to release tension on the lugs and slide the strap free. No tools required.

Pull the crown out to position 2. Turn the crown counterclockwise until the desired time appears. Push the crown back to position 1. Always move the hands clockwise only — never set the hands backward.

All OMG Watch Co orders are fulfilled and shipped from our warehouse in Maryland, USA.

Yes — we ship worldwide. International orders are subject to customs duties and import taxes which are the responsibility of the recipient. Delivery times vary by destination.

Domestic US orders typically arrive within 5–7 business days. International orders typically arrive within 10–14 business days depending on destination and customs processing. Expedited shipping options are available at checkout.

Yes — every OMG Watch Co timepiece ships in a branded gift box, ready to give. No additional packaging is required.

We accept returns within 30 days of the original purchase date. To be eligible, the watch must be returned in its original condition — unworn or gently worn, with no damage, broken or damaged strap, missing pieces, or signs of abuse or misuse. The original OMG Watch Co gift box and all included accessories must be present. Items that do not meet these conditions will not be accepted and will be returned to the sender at their expense.

Every OMG Watch Co timepiece is covered by a one (1) year limited warranty from the date of purchase. The warranty covers material and manufacturing defects in the movement, dial, and hands only. It does not cover normal wear and tear, accidents, abuse, water damage, or damage to the crystal, strap, buckle, battery, or LED components.

Contact us at sara@omgwatchco.com with your order number, proof of purchase, and a description of the issue. We will guide you through the warranty service process. All warranty repairs are handled through the Vaucanson Service Center in Columbia, Maryland.